Date: Tue Nov 28, 2006 6:46 pm. By: John Beardmore
In message , Andy Hall writes
On 2006-11-27 22:40:25 +0000, John Beardmore said:
In message , Andy Hall writes On 2006-11-27 01:32:59 +0000, John Beardmore wookie@wookie.demon.co.uk> said:
So where's the contract that says what the state will do for
A very good question. If they are not going to tell me exactly what I am supposed to be getting for my money, why are they expecting payment for it? Because, all be they ill specified, they are providing you with various services. Whether I want them from that supplier or not? That's certainly the way it is now. Which is very wrong. There is no other transaction where the supplier takes money up front, doesn't tell the customer what he will get for it and then expects the customer to be grateful that he got anything. Apart from most vague bundling deals, ADSL MAX etc, and all the other 'free at the point of use' services supplied by the state.
All of which is mid 20th century bullshit which is way past its sell by date.
Well no - and it blows away your assertion that:
"There is no other transaction where the supplier takes money up front, doesn't tell the customer what he will get for it and then expects the customer to be grateful that he got anything".
Imagine what peoples' reaction would be if that happened in a shop. They wouldn't go there again. Yet they seem to think that it's perfectly OK when the state is doing it because it's "free" I worry about the level of IQ of some people if they can't see past that one. Yes - but as we've said, this goes way beyond waste, and for that matter, way beyond state provision. Look at the way Microsoft used bundling against its competitors.
That's one of the risks of the market.
Indeed.
pup' not a service. Did I have a choice of buying from them or not? No, but nor do you know what you bought, despite your assertions that the terms should not be varied.
The issue is over choice of supplier, as has already been explained.
That there is more than one issue has also been explained.
You don't even know I suspect, what you are being charged for waste, not the full details of the service provided on your behalf. It really doesn't matter. The LA does not *need* to be in the business of collecting money to spend on waste disposal on my behalf. I can sort it out myself, thanks. Possibly. Funny that you can be arsed to do that, but not to toss cans in a sack.
Not really. I would look at price and service offers from a number of suppliers once or twice ay year and then they handle the rest of it.
Well - it seems odd to me unless you have a quite astonishing number of cans !
That is nothing to do with tradition and everything to do with incompetence and unnecessary bureaucracy. No - it's based on tradition and your assumptions. lack of competition is not an assumption, it's a fact. Well - lack of 'free at point of use' competition anyway.
Lack of competition. The concept of free at the point of use is an umbrella terms for wastage, incompetence and inefficiency.
Also for 'access', 'relief of poverty', and 'facilitating change'.
Yes, F@POU services do distort markets hugely, but maybe sometimes it's worth it ?
I am not looking for a reduction in that level of service unless they are willing to reduce the price charged. Doesn't really matter what you are looking for though does it ? If I am paying, yes it does. It also seems to matter to a goodly number of people in the district. Good on them. You can take on the EU together then. That's a lost cause. Guess you're stuffed then ! Not really. It rather depends on what is implemented and how.
:) Well - you said "lost cause".
It's entirely reasonable that that concept be extended for all rubbish collection Not really - see above. There is no reason at all why not. Well - I can see one, so your inability to see one doesn't mean none can exist. In this case one would have to scratch around a very long way to come up with a reason as to why there should be a de facto LA monopoly on domestic rubbish collection. My guess is that most people are pretty satisfied with the present set up and really can't be bothered to find a better alternative.
Can't be bothered results in bad service and over payment all round. State run service provision is riddled with it.
Maybe - but do people think it's worth changing ?
There will always be a vociferous few, but where as I've met lots of people that want LAs to do better, you are the first one I've met who wants them out of the loop except in a licensing and policing role like they are already.
That's because I think laterally, outside the box and individually.
Let's not leap to conclusions...
If there is a way that "most people" want to do aomething, then I will automatically look for an alternative.
Then rant about democracy and claim we should all want it ?
in just the same way that other commodity services are purchased. For example, I can buy a mobile phone on a pay-as-you-go basis, or a commitment period. The longer I commit to, the better the deal or product offering. Mobiles are not delivered once a week in trucks. Not is electricity, gas or land lines. Your analogy fails in the ergonomics of delivery. Ergonomics of delivery? What kind of greenspeak is that? Look it up if you're struggling. It's not particularly a green thing so it won't hurt you. Google doesn't reveal anything meaningful. Do you mean some form of wheels to move the dustbin around so that the dustman (sorry refuse collection operative) doesn't put his back out or what? There's an element of that, but it's to do with the design of the whole system, to deliver the best effect, for the least effort and resource.
. and best value for the customer?
Well - if the duplication of provision and road miles are reduced, quite possibly.
The fact remains - mobiles aren't driven from user to use periodically on trucks. The analogy is, to be charitable, weak.
Sigh. Wooden thinking.
Noticing the difference indeed.
The important thing is tht the customer receives the service that he is paying for.
:) No - that's only AN important thing. There are others. It's the first and most important if customer support is important. Of course, if the approach is going to be one of riding roughshod over that and imposing legal remedies, it probably doesn't matter. Point is that customer support isn't the only thing that's important, and all the development that's gone into the waste industry has been about handling and processing separate streams, not making the customer feel important.
Which is precisely why it is wrong an will fail unless there is choice or compulsion.
But I for one don't want sycophancy from bin men - I want to know that the waste I give them, sorted where appropriate, is disposed of with the minimum practicable environmental impact, even if that's not necessarily the cheapest option.
In fact what a lot of LA body language seems calculated to imply, is that making all this waste is a serious PITA. Seems fair... ...If tactless...
Not fair at all
Oh there there ! Has somebody taken your toys away ?
and demonstrates the need for instant dismissal on grounds of gross misconduct for anyone involved in it.
ROFL !!
Cheers, J/. -- John Beardmore